How to Turn Off Or Pause The Sync Between Salesforce And Shopify

Sometimes, you may need to temporarily stop the synchronization between Salesforce and Shopify without uninstalling the Sync Made Easy (SME) app.

With SME, you can easily pause or stop syncing using either of the two simple methods below.

Why You May Need to Stop the Sync

There can be many reasons to pause synchronization:

• To safely make configuration updates.
• To investigate or fix data inconsistencies.
• To temporarily pause data exchange without uninstalling the app.

Sync Made Easy gives you full control to manage your integrations flexibly.

How Sync Made Easy Makes It Easy

You can stop or pause the synchronization using one of these two methods:

Method 1: Remove the Connected Store from SME

1. Open your Sync Made Easy (SME) settings page.

2. Click on “Having more than one store”.

3. Click “OK”.

4. Click on the “trash/bin” icon to remove the store.

Once the store is removed, synchronization between Salesforce and Shopify will be stopped immediately.

If you prefer to stop the sync without removing the store from SME, you can disable the integration at Shopify.

1. From your Shopify admin, click Settings.

2. Go to Apps and sales channels.

3. Click on Develop apps.

4. Select the app you wish to delete.

5. On the Selected app, click Uninstall.

6. In the message that appears, click Uninstall.

After completing these steps, the connection between Shopify and Salesforce will be disabled, and no further sync will occur.

Conclusion

Whether you want to pause syncing for maintenance or stop it completely, HIC Sync Made Easy gives you two quick and reliable ways to manage your integration. You can either remove the connected store from Salesforce or disable the integration directly from Shopify — both methods ensure your data remains safe and under control. Sync Control — simple, flexible, and efficient.