Salesforce has numerous features that help a business outshine its performance but most importantly, it has the world’s #1 CRM. The Salesforce Commerce Cloud helps a business grow its brand, uncover new opportunities, and efficiently convert more customers.
This seamless and user-friendly e-commerce platform helps a business create smart and integrated buying experiences across various channels for their customers. One can use the best of B2C and B2B e-commerce solutions with Salesforce Commerce Cloud.
Let’s see Salesforce Commerce Cloud helps you change your customer experience and boost sales. The below mentioned are some of our picks that made it to the list-
Customer Experiences
Commerce Cloud helps you convert more customers with its seamless B2C e-commerce transactions. You can optimize the conversion funnel that allows you to reduce abandoned carts with best practices such as saved carts and payment accelerators.
Commerce Cloud Endless Aisle gives mobile access to digital inventory where store associates can offer to sell and ship items in real-time.
Additionally, this lets you build out-of-the-box templates that can be easily customized using click to codes. This seamless and personalized journey across the customer lifecycle helps in boosting loyalty and engagement.
Predictive Intelligence
Commerce Cloud is not just for building online business effortlessly, but this powerful and intelligent e-commerce platform also encourages business platforms like mobile, web, store, social, etc.
In today’s competitive market it has become hard to understand customers but with Commerce Cloud, you can analyze users’ behavior, engagement across multiple platforms.
Salesforce’s Einstein AI, a built-in predictive intelligence system allows you to gather and deliver smart insights. You can know your customer’s behavior, buying patterns, and also recognize new opportunities.
Powerful Marketing Tools
Commerce Cloud allows merchants to manage and share product information, images, and content of the products in various catalogs, categories, and sites.
Merchants can also launch various campaigns, drive promotions, and start A/B tests to optimize their conversions without any technical support.
Moreover, Marketing Cloud along with Commerce Cloud allows you to manage everything, from paid advertising, email marketing campaigns to social media.
Omni-Channel Approach
Commerce Cloud allows retailers to manage their business spread across various platforms from one single platform.
Also, This multi-channel approach helps retailers save a lot of time and money. They can manage orders, variants, inventory, conversions, etc all in one place.
Salesforce’s brilliant Customer Support
If you face an issue at any point in time such as fixing codes, you might have security issues or anything you can take Salesforce support 24/7.
Salesforce Commerce Cloud works diligently to improve the user experience. They work round-the-clock to make sure that the merchants and retailers work hassle-free.
Now that you know how Commerce Cloud functions and helps in boosting productivity, you must be wondering about its integration. Our team of experts at Sync Made Easy is ready to help you integrate your Shopify store with Salesforce. You can contact us and tell us about your requirements! Check us out on Salesforce AppExhange
